What materials are used to make via boxes?
All Via Toy Box products are made with baltic birch plywood. Each piece is then protected with eco-friendly, non-toxic finishes. Read more about our "green" practices on our about page.

How do they connect together?
Connectablility is what makes the Via Toy Box storage system so unique. The top, bottom, and side panels of each box have predrilled holes that line up together when stacked side by side, top to bottom, or in a pyramid. Simply tighten the sleek nuts and bolts through the holes. Additional accessories, tops, and bases also securely connect easily.

How high can they stack?
Stack them to the ceiling, but we recommend securing them to the wall if stacking more than three high to prevent potential tipover.

How easy is it to put the toy box together?
Each via box comes with simple assembly instructions. Each box consists of 6 sides and held together with 8 wooden dowels and 8 screws that are fastened with an allen wrench that is included. Once the first box is finished the rest are easy.

How much is shipping?
We add 10% of the order total to cover the shipping and handling charges. We do not add freight surcharges like other retailers.

How long will it take to receive an order?
All orders usually arrive in 1-2 weeks, depending on location. In the event there is a delay, we will contact you by email.

What if I receive broken, defective, or missing parts?
If you have a problem with any items please contact us. If you are not completely satisfied return any unassembled items within 30 days of receipt in the original condition and packaging and we will give you a full merchandise refund.